The Shipping Guide

The shipping methods and Local Taxes collections explained.

The Shipping Guide

We’re excited to get your glamping tents and equipment on their way to you.
Becasue of the numbers of countries and types of tents we ship, and the delivery options we offer, most of our shipments must be estimated depending of your order.
You can select your prefered shipping method at your cart page, our team will estimate the fees for you for your approval.
To help you in your selection of the right shipping method for you, let read this short guide below.

How Does It Work?

When it is time to estimate the cost of shipping, many variable paramters must be considered.

Int the shipment and freight industry, the rates are calculated based on:

  • The total weight of the cargo,
  • The packed dimensions of your order,
  • The type of freight (road, rail.air, sea)
  • The distance and port of delivery

Therefore, despite our efforts it is currently impossible to propose flat rates to our clients. Then, in order to keep costs accurate, we need to estimate the shipment cost for each order we receive.  

You select your prefered shipping options during your checkout process before to confirm your order. and we will proceed to a quotation of your shippment costs 

We aim to provide transparent and reasonable shipping rates for all our clients.

We’re excited to get your glamping tents and equipment on their way to you.
Becasue of the numbers of countries and types of tents we ship, and the delivery options we offer, most of our shipments must be estimated depending of your order.
You can select your prefered shipping method at your cart page, our team will estimate the fees for you for your approval.
Here’s what you need to know about our shipping and delivery process:

Pickup at our warehouse

All our products are centralized in our SE-Asia warehouse in Ho Chi Minh City, Vietnam. You have your own tranpsorter or prefer to pickup you by yourself, you’re welcome to come directly, just book an appointment before.

Local Shipping

Enjoy free shipping on all orders of 50kg within 15km of our SE-Asia warehouse in Ho Chi Minh City, Vietnam. Once your order is confirmed, our team will work swiftly to have your glamping essentials delivered right to your doorstep.
Usual Delivery Time: 2-5 business days.

Domestic Shipping

For our domestic shipping option, we ensure a seamless delivery experience. We partner with reliable carriers to make sure your glamping gear arrives in perfect condition, no matter where you are in Vietnam.
Usual Delivery Time: 5-7 business days

International Shipping

We offer international shipping to bring your order to you worldwide. Please note that customs and import duties may apply, and delivery times vary based on your location.
– Usual Delivery Time: 7-45 business days

Tracking Your Order 
Stay in the loop with our real-time order tracking system. Once your order is dispatched, you’ll receive a confirmation email with a tracking number, allowing you to monitor your glamping goodies as they make their way to you.

Order Processing Time 
We know you’re impatient to receive your order, so we process it promptly. Most orders are dispatched to our warehouse and suppliers within 1-2 business days after payment confirmation, They are usually processed and ready to ship in around 2 to 5 weeks depending of the model, the quantity, the available stock and the customizations.

Need Assistance? 
If you have any questions about your order, shipping, or delivery, our Support Team is here to help.
Feel free to reach out to +84 (0) 91 494 11 00,

Thank you for choosing Glamstay Tents for your glamping needs!