Shipping & Delivery

We’re excited to get your glamping tents and equipment on their way to you.
Becasue of the numbers of countries and types of tents we ship, and the delivery options we offer, most of our shipments must be estimated depending of your order.

We Ship World wide!

You can select your prefered shipping method at your cart page, our team will estimate the fees for you for your approval.
Here’s what you need to know about our shipping and delivery process:

Pickup at our warehouse 🛻
All our products are centralized in our SE-Asia warehouse in Ho Chi Minh City, Vietnam. If you have your own tranpsorter or prefer to pickup you by yourself, you’re welcome to come directly, just book an appointment before.

Local Shipping 🏡

Under certain conditions, you can enjoy free shipping  our SE-Asia warehouse in Ho Chi Minh City, Vietnam. Once your order is confirmed, our team will work swiftly to have your glamping essentials delivered right to your doorstep.

– Usual Delivery Time: 2-5 business days

Domestic Shipping 🚚
For our domestic shipping option, we ensure a seamless delivery experience. We partner with reliable carriers to make sure your glamping gear arrives in perfect condition, no matter where you are in Vietnam.
– Usual Delivery Time: 5-7 business days

International Shipping ✈️ 🚢
We offer international shipping to bring your order to you worldwide. Please note that customs and import duties may apply, and delivery times vary based on your location.
– Usual Delivery Time: 7-45 business days

Shipping Rates 📦
Our shipping rates are calculated based on the total weight and dimensions of your order. You can view the shipping options during the checkout process before finalizing your purchase. We aim to provide transparent and reasonable shipping rates for all our clients.

Tracking Your Order 🌐
Stay in the loop with our real-time order tracking system. Once your order is dispatched, you’ll receive a confirmation email with a tracking number, allowing you to monitor your glamping goodies as they make their way to you.

Order Processing Time ⏳
We know you’re impatient to receive your order, so we process it promptly. Most orders are dispatched to our warehouse and suppliers within 1-2 business days after payment confirmation, They are usually processed and ready to ship in around 2 to 5 weeks depending of the model, the quantity, the available stock and the customizations.

Need Assistance? 🤔
If you have any questions about your order, shipping, or delivery, our Support Team is here to help.
Feel free to reach out to +84 (0) 91 494 11 00,

Thank you for choosing Glampstay Tents for your glamping needs!

 
 

Each imported good are subject to import duties and local taxes depending of the country of delvery. Import taxes vary according the type of good. Each countries having its own regulations, we can’t know about each of them.
Some countries have signed a FTA-“Free-Trade-Agreement” exempting of paying import taxes. You better to get in touch with a local forwarder or ask us to to make it for you (fees might applied)
You can esitmate you import taxes with this online tool: Import Duty Calculator, this tool is just for information and you must check with you local forwared.

As we mainly export worldwide, all the prices exclude VAT. and you will have to pay the VAT at reception to get your shipment at your local custom. Most of the countries applied VAT on goods and services. It has to be collected in the destination country. If you order as company, you can deduct the VAT paid on your import as you do usually for your other purchases.
For example, for European & Canadian Customers import duties and taxes on our tents are average between 12%-25%of the purchase price.
You must get it clear from your local forwarder or declare it by yourself to the Custom/Taxe Departement of your country.

We can make the process easy by  a door-to-door shipping.