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Why with Us?

SSL Secured Store

The SSL digital certificate authenticates our website's identity and enables an encrypted connection.

Secured Payments

We offer different methods of payment to make your payment safe, you can also proceed with our Team.

Delivery Worldwide

We ship and deliver anywhere by express or standard freight. Let us organize the best shipping solution.

Customer Service

Our deidicated Team advise and support our customer for their full satisfaction, a matter of value and reputation.

Technical Assistance

All our Tents can be easily self-installed, we provide installation guide and all the assistance you might need.

1 to 5 year warranties

We are so sure of our tents and products quality to we offer long-terms warranties on all our models.

International Standards

Our Tents and materials are made to last and build to comply to the hightest international norms and regulations.

No Hidden Fees

We want to be clear, hidden fees are dishonnest, so we work in full transparency. What you order is what you pay for.

Shipping and Payment F.A.Q

Shipping Options

You have your transporter, you manage the shipment by your own, our warehouse will arrange your pickup.

Usually by road-freight and/or sea-Freight, the delivery time vary around 10 to 45 days depending of the destination.
Because of the numbers of variable parameters as the destination, transportation options, total weight/dimensions, the shipping costs have to be quuoted for each order.
our Service team will support you with it. 

Mainly Air-Freight, the delivery time vary around 7 to 10 days depending of the destination. We generaly use transporters as DHL, Fedex, UPS …
Here also, the numbers of variable parameters as the destination, transportation options, total weight/dimensions, the shipping costs have to be quuoted for each order. Our Service team will support you with it. 

Your purchase is an international sale and then you will have to pay your country import taxes (if any) and local VAT payable at the recpetion of your goods.

As worldwide exporter, we can’t include the taxes due in each countries. Your trasporter or our shipping company will manage this for you.

For more information, contact us.

Payments Methods

Make your payment directly to our bank account and we will proceed to your order as soon as we receive it in our bank account.
According your localization and currency, select the corresponding bank account.

  • USD and International payments: 
    Comumnity bank
  • VND and Vietnam:
    Vietcombank

Need help? contact our Customer Service, we will be glad to support you.

 

Whatever your reasons, you prefer to talk to our Team representative to make your payment, our Customers Services will answer to your questions and accompany for the payment process.

You plan an important purchase, you want to ensure your that your order will be quickly and safely proceed, A reservation deposit secure your order until your final payment just before shipping.

You are at budgeting step of your project and you want to estimate how much will cost your investment and keep a track of it for your files. Please note that the quotation are valid for 30 days and update is always necessary.

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